Terms & Conditions
Standard of Service
We wish to provide a high quality of service at all times. If at any time you would like to discuss with us how we could improve our service, or if you are dissatisfied with the service you are receiving please let us know either by email or telephone. We will look into any complaint carefully and promptly and do all we can to explain the position to you. If we have given you a less than satisfactory service we undertake to do everything reasonable to put it right. If you are still not satisfied you may of course refer the matter to our Institute (The Association of Accounting Technicians).
In some circumstances we may receive commissions or other benefits for introductions to other professionals. In this case we will notify you but you agree that we can retain the commission or other benefits without being liable to account to you for any such amounts.
Fees and settlement
Our Solo package fees of £90 per month (plus £10 for registered office services) cover the work stated in our website and are payable by Direct Debit monthly.
For other services or ad hoc services we will confirm our charges before work commences.
Fees relating to matters not covered by the monthly charge will be payable by invoice within 14 days of date of invoice, unless otherwise agreed. In the event of any amount remaining unpaid for more than 10 days from the date on which settlement becomes due, then BI Accountancy Ltd reserves the right to charge interest on the balance outstanding at the rate of 4% above the HSBC plc. base rate, prevailing at the date on which settlement becomes due. In addition, if an account needs to be pursued after the 10-day period, the client will be responsible for all costs, disbursements and expenses, howsoever incurred, incurred by BI Accountancy Ltd on a full indemnity basis.
The information contained in this site is of a general nature and is not a substitute for professional advice. You are recommended to obtain specific professional advice before you take any action.
This website is published for the information of clients. Resources provide only an overview of the regulations in force at the date of publication, and no action should be taken without consulting the detailed legislation or seeking professional advice. Therefore no responsibility for loss occasioned by any person acting or refraining from action as a result of the material can be accepted by the authors or the firm.
Third Party Sites
This website may contain links to websites operated by third parties. Such links are provided for your convenience only and we have no control over their individual content. We therefore make no warranties or representations as to the accuracy or completeness of any of the information appearing in relation to any linked websites nor as to the suitability or quality of any of their products or services. The provision of links to third party sites does not imply any endorsement of the sites or those that control them.
The text and graphic content of this web site may be used, printed and distributed ONLY under the following conditions:
- the content of the site is used for non-commercial purposes only
- copyright information is displayed (© BI Accountancy 2019)
- the content is not modified
Referral incentives are only available to active clients of our service, third parties should consult with us beforehand. Referral incentives will be released upon the referee being a ‘fee paying’ client for a period of two months.
Monthly draw’s will take place on the last working day of the month, with the winner being notified the next working day.